The motherboard will have the TPM or Trusted Platform Module. What does changing the motherboard have to do with using a pin or facial recognition in the first place? And WHAT do I have to do to get this thing to accept the pin and use the Windows hello face? I tried again to set the facial recognition. I've BEEN in the sign-in options over and over. You can set up your PIN again by going to Settings > Accounts > Sign-in Options. Your PIN is no longer available due to a change to the security settings on this device. I enter it, it flashes and disappears.Īt LOGIN, in the sign-in options is the Pin. The technician that replaced the MB told me it wouldn't work 'til it was re-set up. They haven't worked since the first MB replacement. It's working today, but the facial recognition and pin don't work. Dell has replaced the motherboard twice, second time MB and memory. I have NO idea where to put this one, and I can't find anything online.ĭell Precision 7740.
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